Boarding Fees 2017

 

 

Our prices are fully inclusive of all costs (i.e. food, bedding, heating and insurance), there are no hidden extras, just a safe, stress free relaxing environment. For a full list of the foods we stock please click here

Only cats from the same household may share.

 

 

1 Cat    £16.00 per day

 

2 Cats  £22:00 per day (sharing)

 

3 Cats  £27:00 per day (sharing)

 

4 Cats  £30:00 per day (sharing)

                                             

 

A minimum deposit of 25% or one day's stay, whichever is the greater, is required at the time of booking. This will then be deducted from your final bill. Deposits are non refundable. New customers booking with less than 14 days notice will be required to make full payment prior to their cat(s) stay.

We charge by the day, including the day of arrival and day of departure. There is a 3 day minimum charge for stays during low season (1st Nov to 31st Mar) rising to 4 days minimum charge during high season (1st Apr to 31st Oct). All Bank Holidays are charged at double the day rate. Christmas and Easter holidays fluctuate year on year and incorporate short closing periods. Please ask for details

Payment in full is required on collection of your cat(s). We accept payments in cash or via internet banking. We also continue to accept cheques, however from the 19th September 2016 there will be a £1.00 charge for payments made by cheque. Unfortunately we are currently unable to accept credit or debit cards. In the case of long term boarders we would appreciate if accounts are paid monthly. If payment is not made upon collection, we reserve the right to retain your cat(s) until payment is made.

 

For all online payments please use Account - 34530258 Sort - 601245.

If a cat is left with us for more than 5 days after the agreed date for pick up, with or without contact from the owners, nor any payment (excluding deposit), we reserve the right to arrange for the cat to be re-homed via a recognised animal charity.

Prices are reviewed annually and the up to date price list is displayed on our website. We do not currently charge VAT.

Cancellation of Booking

We require at least 14 days notice of a cancellation or any date changes. Any cancellations/ date changes with less than 14 days notice will be charged at the full rate. We recommend you cover your booking along with your normal holiday insurance or via your own pet insurance.

If a cat is collected before the end of the booking period, fees are still payable for the whole of the booked period. This also applies if a cat arrives after the agreed start date. This is necessary, as your booking will have precluded any other bookings being taken for that same period.

Reservations, Drop Off & Pick-Up

Cats need to be brought into the cattery in a secure carrier (one cat per carrier please) and for safety reasons please remove any collars prior to your cat arriving. We suggest you reserve as early as possible for the peak seasons of March through to October, Bank Holidays, School holidays and of course Christmas.

Due to high demand during peak seasons, it is important that you allow enough time in a reservation to allow for flight and traffic problems, to allow you to collect your cat on the day and time agreed. Any overstay will be charged at a full days rate for each day or part there-of.

Please respect our opening hours – we cannot accept callers outside these times:

 

Monday to Friday 10:00am - 12noon and 4:00pm - 6:00pm
Saturday 10:00am - 1:00pm
Sunday & Bank Holidays CLOSED


Visits outside of these hours jeopardise our license and contravene planning law and could seriously affect the service we offer you. Our restrictions are the same as any shop or office so please respect our hours.

 

The cattery is situated in a quiet village road; please pull onto the drive to park when you visit us. Your consideration for our neighbours is greatly appreciated.